Privacy Policy

Effective Date: 03.11.25

Thank you for visiting Baldwin Heights (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.baldwinheights.com) and make purchases from our store.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

1.1 Personal Information

We collect personal information when you place an order, subscribe to our newsletter, or contact us. This may include:

  • Full name
  • Email address
  • Billing and shipping address
  • Phone number
  • Payment details (processed securely via third-party payment providers)

1.2 Non-Personal Information

We may collect non-personal information, such as:

  • IP address
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referral sources (how you found our site)

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and payment processing.
  • To send transactional emails related to your order, such as confirmations and shipping updates.
  • To provide customer support and respond to inquiries.
  • To improve our website, services, and customer experience.
  • To send promotional emails (only if you opt-in to receive marketing communications).
  • To detect and prevent fraud or security breaches.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that help us operate our website and process payments (e.g., payment processors, shipping carriers).
  • Legal Compliance: If required by law, we may disclose information in response to legal requests or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your information. However, no online transaction is completely secure. We encourage you to use strong passwords and keep your account details confidential.

5. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, updating, or deleting your personal data.
  • Opting out of marketing communications.
  • Requesting details about how we use your data.

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us:

  • Remember your preferences.
  • Track website performance and analytics.
  • Serve personalized ads (if applicable).

You can manage cookie settings in your browser or opt-out of tracking through third-party tools.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Thank you for trusting Baldwin Heights with your personal information. We value your privacy and are committed to protecting it.